A So-Called Viewer of WALB Who Should Be Shamed and Ashamed, Whether He Realizes It

My long-time friend Al Fleming, a multiple Emmy-winner, won one of his statuettes with a commentary which began:  “In the news business, it’s been said to never, ever, ever answer your critics.”

Al explained he was inclined to let the issue pass but that he was about to take on the United States Army.  He did.  In one of the most powerful perspective pieces in any city in America, Al took off the gloves as if he were in a rematch with Ali vs. Frazier.

I am about to take on a single television viewer.  However, this one individual is a reflection of one of the sickest elements in social media since its invention.  Trust me, plenty more are out there like him.

Emileigh 5Emileigh Forrester is a young weekend anchor and reporter at WALB in Albany, Ga.  I have a fondness for that station.  WALB is located about halfway between the two hometowns in which I grew up in the fifties through the seventies.  At one point, before all of the nutsy battles over compensation from cable companies, WALB was seen in almost every city in deep South Georgia.

WALB is one of those markets that for more than 60 years has been the lifeblood of local news for many rural areas of lower Georgia.  People in cities such as Sylvester, Tifton, Hahira, Valdosta, Ashburn, Nashville, Enigma, Fitzgerald and Hazlehurst have looked to Channel 10, the long-time NBC affiliate, for news and information.  No doubt, that has been exceptionally true during the past weekend with the threat of Hurricane Irma to WALB’s coverage area.

Emileigh is like hundreds of young men and women in television newsrooms across America.  Except during a couple of weeks of vacation during the year, her weekends are spent in a place that is far quieter than it is during an average weekday.  She has to fill two half-hours of news on Saturday and Sunday.  Emileigh has what has historically been known as a “skeleton staff” to help find enough local, regional and national news to deliver those newscasts to viewers who expect it, even if the content is largely softer than the Monday-through-Friday output.

If she is like many weekend anchors in small markets, she is reporter, videographer, producer, and editor.  Emileigh is in that professional period in which jobs like hers are part of the pay your dues years.  One with a solid work ethic agrees to such a role in the hope one can vault someday to a better-paying and more prestigious role either in the same station or one in another city.

Since my purchase of two Roku smart TVs more than a year ago, the NewsON app—one of the greatest inventions for a former news director—has allowed me to reacquaint myself with WALB, as well as a number of other stations across the country.  I watch the station’s newscasts a few times each month in order to reconnect with what is happening in the region of my roots.  Jim Wallace, an old college classmate from the unofficially labeled Bill Martin School of Broadcast Journalism at the University of Georgia, is WALB’s senior news anchor.

Emileigh 9Occasionally on a Saturday or Sunday afternoon after football season ends, I click NewsOn over to WALB to catch one of Emileigh’s weekend newscasts.  I have always found her pleasant, engaging, personable and authoritative in her presentation.  One afternoon, I sent her a thumbs up message on Twitter as I periodically do with a number of young reporters and anchors across the country.  As a former professional in the field, I feel a calling to offer encouragement to the next generation of reporters and anchors.  I did so several times Sunday afternoon with reporters from WINK in Fort Myers, Fla., who were exemplary during their coverage of Irma.

The weekend just past was a rare one for the WALB newsroom and staff members such as Emileigh.  Hurricanes, or threats of them, rarely reach as far as Southwest Georgia.  Remnants, tropical depressions, maybe even the leftover tropical storm may show up.  This time, the path of a powerful storm had people who live in those many rural communities surrounding Albany on pins and needles and depending on the long-reliable news staff of WALB to provide accurate, frequent and consistent weather and safety information.

As I write this, I am watching WALB News 10‘s late Sunday evening newscast after the Cowboys-Giants NFL game on NBC.  In the first 12 minutes, I counted crucial emergency information for 11 different counties in the WALB coverage area.  That is exactly what viewers expect and deserve in a weather crisis.  Emileigh, as usual, carried the ball solo until she handed off to weekend meteorologist Andrew Gorton.

Emileigh 2So, you ask, why all of this about one young woman among many in newsrooms in hundreds of cities toiling with a limited number of colleagues in order to keep people informed on Saturday and Sunday evenings?  A few times a week one of the jackal pack of dunderheads (I borrowed that term from Al Fleming’s award-winning commentary in 1979) demonstrates utter ignorance as well as abuse of the privilege of social media use.  Just read what was posted on Twitter by someone calling himself @Tblake762:

Emileigh Tweet 2

Well, well, well, Mr. @TBlake762, your brilliance and articulation are overwhelming.  If we had a Mount Rushmore for insolence and cruelty, you would be carved on it.

People like this have been out there well before social media was created.  They used to use an item called a landline telephone.  Just as on Facebook, Twitter or Tumblr, they would either often lie about their names or refuse to reveal their identity.

This guy, who claims to be a Marine, has exhibited enough mental skills to make Gomer Pyle appear to be a Rhodes Scholar.  What he did only energized the troops.  Look at some of the responses:

Emileigh Tweet 4

I am equally heartened by the WALB web producer.  Most of the time, difficult as it is, colleagues will just turn the other cheek.  In most instances, that is the right thing to do.  However, in this situation, I appreciated the retaliation:

Emileigh Tweet 3

As for Emileigh, she took the high road.  Trust me, even if you have been raised with the Biblical principle of turning the other cheek—as have I, the toughest thing to do when you are hit with a cruel slap in the face is to respond with salt and light.  Here is how Emileigh handled it—-and her web producer chimed in with another appropriate salvo:

Emileigh Tweet 1

I have never forgotten what happened shortly after I hired a young woman named Natasha as a reporter in 1991.  This was her first job out of college.  She had a great education and interviewed well.  I was glad to get her.

Admittedly, Natasha struggled in her first few weeks.  She had difficulty with speed and with editing skills.  I saw huge potential in her, so even though her early work was not up to snuff, I decided patience was the appropriate posture.

At the end of the third week, a call came after the 6:00 newscast from a viewer.  He called himself Charlie, though I doubt seriously if that was his name.  Twenty-six years later, I am paraphrasing this conversation but Charlie said something to the effect of:  “How come you can’t do any better than that new girl you have on there?”  In the next five minutes, Charlie proceeded to provide every generic reason why he did not like Natasha.  Then came the payoff.  Charlie had to throw in the firebomb that he didn’t understand why we had to have so many people who had the color of skin as Natasha.

I paused for a moment to collect my thoughts before I responded.  Again, paraphrasing, I said:  “That, sir, is something to which you and I could never agree.  You have just demonstrated the fallacy and insolence of your entire argument.  Since this is the direction you have taken it, this conversation is now over.”

I wonder what he thought over the next year when Natasha blossomed into an outstanding reporter with more and more confidence.  She overcame the speed issues and the editing deficiencies.  She broke some significant political stories, some of which had statewide impact.  She went on to a larger market and stayed in touch with me for several years.

Emileigh 7I equally ponder what the @TBlake762s of the world will think when Emileigh’s career blossoms even more than the way it already is at WALB.  Then, again, he had his one evening in the Twitter moonlight.  That is probably all he cared about at the time.  Next time you look in the dictionary, see if he isn’t listed as one of the definitions of the word “cruel.”

What this guy does not realize—probably among many things—is that a large fraternity and sorority of journalists, both active and retired, will not sit back and allow a colleague be unfairly and unreasonably assailed.  The troops are on the warpath and we have Emileigh’s back.  

I retired from being an active news director 25 years ago and went into broadcast journalism education.  Yet, for the last nine years I have been a quasi-news director because I supervise a daily cable newscast on local television produced, reported and anchored by my students.  I will unequivocally say that I would have been proud to have had Emileigh Forrester as a student or on any of my news staffs when I was still in the daily TV news profession.  Further, I will at any time be equally pleased to useEmleigh 3 Emileigh’s work as a role model for my graduates who want to follow her into the field.

Emileigh, hold your head high, just as high as the road you took with @TBlake762.  What is gross?  Anyone who would take to Twitter to invoke such a despicable post fits the description.

As for people like him, remember the famous words of my good friend and homespun humorist Don Hudlow, who said:  “There are a lot of naysayers in this world…..and they’ve all been vaccinated with lemon juice.”

 

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Combating Cliches in Television News

As one who teaches young people to enter the profession of broadcast journalism, I find interesting and often puzzling the things I have to do differently than I did 25 years ago.

For one, I struggle more and more to slow the pace of my students’ speech. I have no idea what happened a decade ago but, year by year, they talk faster and faster and faster.

They don’t just do it on the air. That’s the pace they address each other in conversation. I call it machine gun speech because they rattle out their words just about as fast.

I try to explain it this way: the viewer has one shot at hearing your delivery. They typically do not DVR newscasts. If you are delivering your copy as if you are in a hurry to get home, they will never grasp your information.

In years past, I often cringed or turned the channel when Jen Carfagno started at The Weather Channel. The young woman is popular enough now to be part of the early morning “AMHQ” team. I am sure she is a delightful person. When she began, she discussed cold fronts and high pressure systems as if she were racing a contender at the Kentucky Derby. How many times did I yell at the screen: “SLOW DOWN!” Someone must have worked with Carfagno. I can actually comprehend her detail now because her rate of speech has seriously declined from seven words per second.

A couple of weekends ago, I was watching the same network’s Saturday remote from an outdoor festival. Reagan Medgie, a correspondent for TWC, is engaging and pleasant. I am certain I would like her if I met her. However, she has a case of the Carfagnos from past years. When she tossed the segment back to Maria LaRosa and Paul Goodloe, so help me, I had no idea what she said, where she was or who she was because she was speaking at the speed of a hurricane.

Interestingly, some of my students give me pushback. “Well, that’s the way I normally talk,” I have heard more than one complain. That is when we go into the control room and look at their tape. Occasionally, I will bring in a colleague who will verify my assessment. Most pay attention, though begrudgingly at times. A few are just insistent that their high school flash-and-dash conversational rate of speech is acceptable.

The other challenge we face is to eliminate terrible use of the language, some of which the TV news industry has sadly adopted. Twitter has two identities, @tiredtvterms and @producerprobs. Both are dedicated to people like me who gripe about worn out clichés and bad phrases, even if we sound like old men in a rocking chair in front of a senior citizens’ center.

My biggest pet peeve is one I have been harping on for five years. When, oh when, are anchors and reporters going to stop using the ridiculous and incorrect phrase “went missing?”

Somehow, around the start of this decade, broadcast news adopted that phrase. Here’s how it typically is presented: “Thirty-two-year-old Brenda Kaddidlehopper went missing three days ago. Law enforcement authorities are asking for your help in finding her.”

To say one “went missing” or “has gone missing” is to suggest an active or planned intent by an individual to be missing. A person can be “reported missing” to authorities. You can say that same person “is missing.” Went missing or gone missing? Don’t ever say that in my presence. Yet, I will wager you will hear it on your local newscast in a matter of days.

On a similar note, I heard a new one last week. On the local news in the city where I live, an anchor received a press release from an area police department. I was emailed the same release. The anchor reported, “Police are searching for the whereabouts of 14-year-old ____________.”

Were police not searching for the girl? That is absolutely the first time I have ever heard a reporter state that officers were “searching for the whereabouts.”

I continue to cringe when I hear a reporter say, “Some 30,000 people marched in protest today.” I scream at my TV screen: “Which 30,000 people?”

More than 40 years ago, my major professor at the University of Georgia, the late Bill Martin, confronted “60 Minutes” commentator James J. Kilpatrick at a seminar about the inexplicable use of the word “some.” I’m paraphrasing but Kilpatrick said, in effect, “I don’t really know why we do it. I think we think it sounds good, so we do it.”

Here’s another irritant. I nearly come unglued if I watch morning television and the anchors switch to a reporter for a live segment on a murder, shooting or some other tragedy. The reporter in the field will, without fail, say: “Good morning, Jan and Richard.” Good morning?? When you are about to report on death or violence? Could we all agree to drop the happy greeting on the scene of disaster?

As for clichés, sportscasters are the absolute worst and I was one for 25 years. Mike Greenberg and Mike Golic, whose “Mike and Mike in the Morning” will soon end on ESPN2 after 18 years, are arguably the worst practitioners.

I wish I had $10 for every time either one has said “throw him under the bus” when a coach blames a player for a loss. I perhaps could retire before 2021.

As for another, I am convinced Golic invented the term “it is what it is,” an absolutely meaningless phrase he uses to describe something otherwise inexplicable.

When a team attempts to rebound after an off year, count on Mike or Mike to say, “They’re coming in with a chip on their shoulders.”

Once Greenberg or Golic establish a phrase enough times, count on the rest of the sports talk fraternity to adopt the same clichés ad nauseum.

News is not off the hook. During my first year in television news, I cannot count the number of times reporters would lead off stories depicting commemorative dates or events with, “It’s that time of year again.” I vowed never to use those six words in a news story. I never have.

I tell my student reporters if any of them send me a script that ends with “only time will tell,” that script will be sent right back until they come up with something original. That happened to me in the tenth grade when my English teacher Hazel Mancil returned a paper to me which ended with that very phrase.

I am also a curmudgeon about sentences that begin with the word “there,” such as “There are new tax proposals on the table from City Council.” I go back to one of the great English professors in history, Dr. Marvin Evans. He would toss back any paper that had sentences beginning with the word “there,” except in a direct quote. “There” is an existential. “There” is never a subject of a sentence, but always requires a verb.

Recently, I was watching a midday newscast on NewsON from the Southwest. A reporter actually said, “Police used firearms to shoot the suspect.” I had no idea an alternative form of ballistics had been developed.

Next time a hurricane begins making its way up the Florida coast, count how many times meteorologists or anchors will say, “Hurricane Otto is really packing a punch.” I never knew punches were packed. They are usually thrown in boxing matches or pier six brawls. I’d like to ask such people, “Did Otto pack his punch in American Tourister luggage (does that still exist?).

Thank goodness most news producers sent emails to their reporters last week after the O.J. Simpson parole hearing. The journalists were told not to say, “The Juice is loose.” Note that I said “most” news producers. Before the hearing, I saw this graphic on a local newscast: “Will the Juice get loose?”

In a few other choice examples of tired TV terms (and these are offered by interviewees as well as reporters), try these:

  • At the end of the day
  • It has a lot of moving parts
  • There, you see it (a favorite of sportscasters when a graphic appears)
  • Gave chase (to whom was the chase presented?)
  • Using -gate at the end of a term to depict every major scandal. Forty-five years ago, Watergate sent us on this long path. Most producers or young reporters have no idea that Watergate is an apartment complex.

Here is one more for your consideration. I would like to send a year’s supply of sour milk to the person who decided the proper way to begin a response to a question is with the word “so.” I see this happening largely when younger people are interviewed on midday newscasts. I am also seeing this creep into reporters’ answers to anchor questions during a remote. So help me, in scanning newscasts last week, I saw an anchor ask, “When do you expect the next briefing from the police?” Said the reporter: “Soooooo, we think that will probably happen in the next hour and a half to two hours.”

Every once in a while, though, phrases can be a bit original and creative. The one depicted in the accompanying picture was developed for a story involving a robbery in Jackson, Tn.  Police ultimately discovered the culprit hiding in an abandoned home.  The official police report indicated that the man charged showed officers where he had hidden the $432 taken from a convenience store—-in a toilet.

A rather inventive graphic headline writer offered the phrase:  Johnny Cash? Robbery Money Found in Toilet.

When I saw that, I was reminded of the year Tennessee Ernie Ford hosted the Country Music Association Awards. He said, “When I was young, I dated a girl who was so dumb she thought Johnny Cash was money you found in the commode.”

Television news and sports often rely far too much on worn out clichés. Despite this cry from the wildnerness, those stale phrases will continue.

During the 40-plus years since I joined the television news fraternity, I have read many interviews with news directors who are newly-hired. At least six of them included the quote, “We’re going to tighten up on the writing.” Did that mean the writing was loose?  Was a rope to be used to make the writing improve?

Sooooooo, such is life in the TV newsroom.  Time for me to retire to my rocking chair in front of the Ralston Hotel in Columbus, Ga.  I will take one “Johnny Cash?” graphic for 100 “only time will tell” endings—-any time.

It’s National Hug a News Person Day….So Why Not Do It?

The catchy trend on Twitter is to declare national days in honor of a favorite event, person, fictional character, or food.  Some of them click.  Some of them roll over like a dog who just wants to go to sleep.

I know from experience.  I have declared the last two October 4ths as #NationalWardCleaverDay after my favorite TV dad of all time.  I think that one received six likes and two retweets.  I don’t care if it’s none and none.  I will observe #NationalWardCleaverDay this coming October 4th on the 60th anniversary of Leave It to Beaver.

A small group online have suggested we take the premiere date of Captain Kangaroo and declare the first #NationalMrGreenJeansDay this fall.  If you grew up with The Captain, how could you not love Mr. Green Jeans, who was a master of all farm animals and inventions?

That brings me to a slowly expanding online phenomenon of April 4.  I wish #Nationalhuganewspersonday had been around in the mid-1970s when I started in TV news.  Some days, a kind word was so elusive that I thought the Chicago Cubs would win the World Series before I heard encouragement in my newsroom.  That was in the place where the news director/anchor once said in a staff meeting:  “You people are an extension of my arms to get to the places I can’t.  I would do it myself if I could but you’re here to carry out my mission.”  That was surely motivational.

Action 9 News Ad

In the location above, didn’t we all look young, vibrant, energetic, alive, and full of TV hair?  I almost cried when I uncovered this TV Guide ad last weekend for the first time in years.  I wondered, “Where did all my hair go?”  Then, I remembered I now have 15 fewer minutes needed to make those locks lay down.  

WTVM was actually a fun newsroom in which to work.  While we didn’t hug each other every day, we had far more virtual hugs and verbal cheers for each other.  We even laughed on a frequent basis, unlike some newsrooms where the temperature is often at the level of an Amana side-by-side.

Here’s the scoop:  especially in the smaller 125 markets, young people work hard every day to inform you and make the kinds of salaries that often cause them to struggle to make ends meet.  They are on call 24/7 for breaking stories, such as the one this morning in Orlando (and a few other cities) when tornado warnings were issued.  They work in a field which can strain relationships or social lives because of unorthodox schedules in which they work.  Try going in at 11:30 p.m. or 12 midnight to produce a morning show that can last as long as six hours in some cities.  When you accept a job in any television newsroom, you are rolling the dice.  You may be working for an encourager who truly cares about people as people, or you may be under the domain of a total autocrat who gives the impression of caring about nothing in life but what goes on the early evening news.

Here’s another scoop:  a significant number of people who contribute to your favorite local newscast every night are ones you never see.  When I tweeted today about #Nationalhuganewspersonday, I reminded people of the many producers, assignment editors, videographers, editors, directors, audio engineers and studio camera operators whose job it is to make a newscast and the people who deliver the information look good every night.  All too often, the news to viewers is only the people they see on camera.  When Lou Grant, Mary Richards and every one of the regular members of the WJM News staff were fired on the final episode of The Mary Tyler Moore Show, that group hug in which the gang all trotted together to grab tissues was one of the most hilarious physical comedy scenes ever.  Yet, where were the support personnel who made possible for them to do their jobs.

They deal some days with folks who are not very nice people.  Whoa be it answering a phone when a viewer calls enraged about a story which aired, even though that news watcher did not listen carefully and may have the facts out of context.  The news person’s skin has to be tougher than an overtanned sun worshiper’s face.

I hear some of you, including some veteran executives in the news business.  Some of you are saying, “What a silly thing to observe a day to hug a news person.”  Is it?

I read the accounts of former WDBJ (Roanoke, Va.) general manager Jeffrey Marks in the hours after reporter Alison Parker and videographer Adam Ward were shot to death during a live segment.  Marks gathered his staff together.  Spontaneously they sang “Amazing Grace” together and prayed the Lord’s Prayer.

Marks told reporters:  “I thought it was important that all of us get together and be a family.  What can you do except bring people together?”

His news director said she began doing something she had never done before.  She began telling members of her staff she loved them.  Granted, if your staff has not experienced a cruel and inhumane loss of co-workers, you are not likely to tell your people you love them.  However, the sentiment, caring and sincerity are what count.

I recall 15 years ago when I was an RTNDA (before the acronym changed) Fellow.  One of my colleagues was assigned to serve his fellowship in a New England station.  He was told early on by the news director, “If I haven’t made a female cry at least once a week, I don’t feel like I’ve done my job.”  Yes, that was the culture in that newsroom.  I hope that management philosophy has changed, but I suspect we have a few news operations where that culture, or a reasonable facsimile thereof, prevails.

Sure, #Nationalhuganewspersonday is a fun creation of social media.  Yet, I find that unofficial observation playing into an important need in a highly stressful profession.  People in any line of work need reinforcement, encouragement and yes, at times, a small bit of love.  As deadline-driven and demanding as broadcast journalism is, if its practitioners are constantly in a den of negativity, that will create negative reinforcement, self-doubt and a reluctance to expand creative skills for fear of creating an eruption from temperamental bosses.

Dr. Brhett McCabe, a sports psychologist, recently said on The Paul Finebaum Show:   “Everything we experience is a big deal to us.  Performance anxiety is normal.  There’s a little voice inside that makes us worry about outcomes, rather than deliver outcomes.  That’s a little bit of a trap that keeps saying I have got to prevent mistakes from happening.”

 

So, if you work in a TV newsroom, put #Nationalhuganewspersonday into practice, at least for today.  Even if you’re not a hugger, at least offer a kind word or an ounce of encouragement to a co-worker—even if it’s one with whom you don’t particularly get along.  If you are married to a news person or are in a personal relationship with a journalist, make sure you give them a solid hug today as a reminder that what he or she does matters.  If you are a viewer, drop a positive email or a tweet to a favorite newscaster before midnight.  You may not see the smile on that journalist’s face, but—believe me—that will happen.

To all of you who toil on deadline every day to bring us information that is live….local….late-breaking, here is a virtual hug from The Old TV News Coach.  The same goes to all of you who once gave of yourselves in the industry and are now classified as retired.  I may not know many of you, but I definitely appreciate you.